Help! I recently took over management of our telephone system, I have all of the manuals, but not documentation of phone trees etc. so I'm doing OK except for a problem I can't resolve, probably just some small thing I'm missing. I've created a new mail box, it matches the phone extension number, it's initialized, I can send voicemail messages directly to the mailbox, but I can't get messages to go to the mailbox after 4 rings, it just keeps ringing. Waht am I doing wrong?
mdoyle
