|
|
Joined: Feb 2007
Posts: 100
Member
|
OP
Member
Joined: Feb 2007
Posts: 100 |
Thanks for the replies. Maybe I'm doing this wrong or not selecting the right options. This is what I'm doing(we'll use 2 extensions, 1 line and an evening time of 5 pm):
Setting ring group 1 to have operator ext, ring group 2 to have night extension. Set evening schedule for line 1 to use ring group 2 and set it to automatic (trunk answer was on yes). Set a daytime schedule for 9 am - 5 pm using ring group 1. If I remove the line appearance for the operator extension and call the line it just keeps ringing and never appears at operator. If I have the lines appear and ring on the operator extension and set the system time to 540 to test it still rings at the operator.
Am I missing something obvious?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
Forums84
Topics94,293
Posts638,829
Members49,768
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
141
guests, and
244
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|