At one location I've had this same problem happen twice recently.

It's A.A. answer, person dials the desired extension number, but all calls to that extension go right to the mailbox and don't ring the phone.

This has happened at two extensions. Both times I had the customer do an ext. data clear to clear any forwarding, and I also checked if All calls transfer to mailbox was enabled, it wasn't.

Both times I had to delete and re-create the mailbox to solve the problem.

Has anyone seen this before or know of anything I'm missing?

Thanks...

Aaron