Originally posted by Telephone Guru: I am seeing a pattern of voice techs being very wary of learning data, and vice versa.
I think it will take some time to have the workforce move with the changes. Data guys seem better equipped to troubleshoot IP systems right now. I wouldn't put in an IP system without a data guy available. There are just way too many things that can go wrong on a data network to affect voice quality.
I agree, but MOST IT guys hold certs on windows...and thats it. Topology and IP networking are beyond them...totally. Start talking about VLANS and QoS and you start to see their eyes gloss over. Start talking about NAT tranversal issues the same. VOIP is a great buzzword, and IF the network is setup properly WITH the proper (non-mixed) equipment it will serve you well. The problem is MOST networks aren't even close to being ready for it...the problem is they don't percieve the problem cause "internet exploder" is working just fine and dandy.
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