If it was working before you reset then it should work again. Let me know what system and what ver. you are using. If its a 2464 you should be able to push the two volume buttons at the bottom of the phone at the same time to mute and un-mute the call. To be honest with you there is no upgrade for mute ,its a standard feature. Let me know how it goes.
dtmf



[This message has been edited by dtmf (edited 07-09-2001).]

Russ runs a local service and private tech center.

[Linked Image from sundance-communications.com][/url]