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Joined: Aug 2004
Posts: 1
Member
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Member
Joined: Aug 2004
Posts: 1 |
I have a Digital 128 with v7.21 software. I have a set of phones in a ring/pickup group that ring ok when the the incoming call is from a CO line. When the incoming call is from one of our E&M trunks to a station in that group I want all phones to ring not just the one. Is that possible? Also does anyone have any manuals on this system?
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Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
As far as Manuals check the Tab above.
As for the groups. Do you know if they are MDN groups or hunt groups ( or maybe ACD). Anyway the E&M lines are using DID routing to deleiver to the station. You can set a DID to go to the DN number of the group and that would ring the phones like the CO lines do.
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