|
|
|
|
Joined: Nov 2004
Posts: 11
Member
|
|
Member
Joined: Nov 2004
Posts: 11 |
I've added a new user to our voice mail system, but when we try to access it, we get "that was an invalid entry" upon entering the extension, same thing happens when I try to transfer someone to the voice mail. He's in the directory, the system isn't locked.....help!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
|
|
Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
Did you add it using the admin program in a PC or with the admin mailbox?
|
|
|
|
|
Joined: Nov 2004
Posts: 11
Member
|
|
Member
Joined: Nov 2004
Posts: 11 |
Just from the reception phone...
|
|
|
|
|
Joined: Aug 2002
Posts: 4,934 Likes: 1
Administrator
|
|
Administrator
Joined: Aug 2002
Posts: 4,934 Likes: 1 |
Go back to the admin mailbox and readd the mailbox. Or access with the admin program and see if the mailbox is there.
|
|
|
|
|
Joined: Nov 2004
Posts: 11
Member
|
|
Member
Joined: Nov 2004
Posts: 11 |
sorry, I don't get it. should I be physically looking at something? or checking the admin voice mail? if it's the latter, there are no messages.
|
|
|
|
Forums84
Topics94,526
Posts640,016
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
165
guests, and
64
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/1013.gif){kind=icon}