Not all cable companies are like that. How do you think I ended up working for a cable company? I do all of the commercial installs. Part of the deal with me working for them is I was the person who got to write the specs for all commercial phone installs. I don't care if its 20 lines or 2 lines. We actually use Arris modems like the ones Jeff has pictured. While that install is less than appealing the parts are the same. it can easily be cleaned up by someone who really wanted to make it look good. Cable companies are no different than phone people really, their are some good and some bad. Just remember not to lump us all together.