Firstly, welcome to the board Randy!

TadiranTechTexas is correct on the VM-TRNS... gotta check the VM Pilot, if it not in there, or incorrect the system will do odd things.

As far as the CID :

1. Do you have a CID button programmed on the phone?

2. Are you aware that call history is stored at the station that answeres the call?

3. Do you get CID info when the call rings in?


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.