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Joined: Jan 2009
Posts: 2
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Joined: Jan 2009
Posts: 2 |
I am the IT for very small hotel wherein we have a Toshiba Strata DK424 and a Call Accounting recording/posting calls to our hotel Property Management system. So I'm not a Toshiba Tech and I am not a Call Accounting Tech - I'm the in between-er. The Problem, the call accounting software is picking up all the outbound calls but not a single inbound call. We have a RJ12 to a serial 9pin connection from the Toshiba to the Server.
The Call Accounting people say it's the Toshiba programing. Is this true? What do I asked the phone techs to do or is it something I can do from the main phone console.
I know this a really lame question :bang: but I just doesn't know the answer and I'm trying to avoid the "it's at their end"
Thanks for the help Santaslidahelper
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