I have a multitech voip 810 at two of my sites. One site has a Toshiba CIX100 and the other has the CTX670.

When using the voip unit, I cannot get it to disconnect.

I have tried utilizing the generic busy tone which has:

Frequency 1 = 480
Frequency 2 = 620
Cadence1(ms)= 500
Cadence2(ms)= 500
Cadence3(ms)= 500
Cadence4(ms)= 500
Gain1= -16
Gain2= -16

This did not work.

Does the toshiba has a specific tone for disconnect? If so, can someone post this information? I asked my Telecom vendor, but they seem to be clueless to the product they sell.

thanks in advance.