Gentlemen,
I thank you for your assistance. I will check these items mentioned and program them accordingly (and report back with my findings). We do have other offices programmed for DSS keys but I didn't do the initial installation and haven't encountered this issue yet (I'm not a total rookie, but I also don't have a ton of experience yet). I wasn't intentionally leaving out information; just didn't know to include it.
Thanks again, it is greatly appreciated.
Eric
