I am not sure I know what you are asking. You can ring into a hunt group like 450 and then overflow if not answered into vm.

Are you saying that if it comes into the autoattendant, you can't transer to the group (like 450)?

What happens when you transfer into the group from the autoattendant? Does it not forward into vm after the timeout. Does it not ring all the phones? What's not happening?


Tip and ring, the work of the devil!