I personally have not worked with Pathfinder, but on the KeyVoice (this may not apply to your situation at all) I make a VM box for the UCD group then I make it light the MW on one of the group phones--then show them how to access that Mailbox---or I make a MB for the group and have every msg immediately call forwarded to one of the groups mailbox. Don't know if that info is any good for you though. Good Luck