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Joined: Jan 2005
Posts: 4
Member
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OP
Member
Joined: Jan 2005
Posts: 4 |
I want an incoming call to get an auto attendant greeting (using menus) and give a single digit option (Press 1 for Sales, 2 for...) to be Transferred to a Hunt Group of 3 phones that should all ring simultaneously. If the call is NOT answered by any of the 3 phones in the Hunt group I want the call to go to a general sales Voice Mailbox (I tried this mailbox as part of Hunt Group) that is not associated with any of the 3 phones in the group. I can then put a voice mail button on all 3 phones). This seems to work if a CO line directly rings into the group but does not work if the call is answered by Auto Attendant menu then transfered to Hunt Group. It just continues to ring the group and never goes to vmail. (The overflow option in Flash 30 (Hunt Group) is inactive (buttons have no response) it seems to work on direct CO calls but not AA transferred calls. PS: Software Version is 20050 and Prompts Version is 10000
[This message has been edited by light (edited January 29, 2005).]
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