I love it. Its easy to install, program, feature rich, and two in-skin voicemail options (the basic flash-based or the HDD). As a 'gold-tier' dealer I have several phone options available (STS 24 button, or the entire XTS line-up). Reliability has been excellent so far (modu as the only exception). It's pricing allows me to be aggressive with competition. So far all my STS customers are happy customers.