Hi,
We just moved in to a new office that has a Vodavi Triad phone system installed. We have Starplus phones that come with it. The problem is that the owners of the building don't know anything about the system and there is no manuals anywhere to be found.
We were able to find manuals (online) for station users, but there's nothing about administrator settings for the systems. We had a company come in a setup the extensions and all.
The problem we have is that we don't know how to change the default mailbox message - I've changed all the extensions mailboxes to erease old tenants greetings, but when we call our main number and nobody answers we have a greeting that nobody knows how to change.
Is there an easy way to change that greeting?
Also, how would we go about setting up an automated menu - for sales press 1 for this press 2 etc?
Thanks