They won't lose business; at this point, they would rather keep pointing their finger at the T1 provider rather than spending the money on a tech to come and test for an hour or two.

I'm just trying to wriggle into a useful position in a nearly impossible situation. That's all. Thanks for your input.

[This message has been edited by novachild (edited May 18, 2005).]

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Sometimes the only thing worse than a hypocrite is a true believer.