MNCOMMUNICATIONS,

After you did the software back switch did you initialize the cabinet? and or even try to throw the battery switch to see if that would have cleared the issue.

I alway pull a download and then do the software upload, switch banks and then initialize then upload the back up file.

I did see that exact problem on a XTSc and all i did was initialize and throw the battery switch and rebooted and set everything back to norm