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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
It depends upon the software level of the phone system. If "ringback tone on transfer" is enabled in system features (flash 06, button 11) then the caller will hear ringback tone during the transfer process. If not enabled, then the caller is basically placed on hold and will hear nothing unless music on hold is connected to the system.
Ed Vaughn, MBSWWYPBX
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