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Joined: Nov 2007
Posts: 95
Member
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OP
Member
Joined: Nov 2007
Posts: 95 |
hello again. Sorry to bring this up.
I was able to get the phone company to change the hunt group however I am having an issue with reprogramming the additional line.
To recap:
have a vodavi sts with pathfinder. There are 3 companies on this system.
Company A has 10 lines goes to menu 100
Company B has 5 lines goes to menu 300
Company C has 3 Lines goes to menu 500.
I had the phone company take one line from Company A and add it to Company C hunting group.
So now Company C has 4 lines so if all lines are used then the last number will get a busy signal.
Well i'm having an issue with when the line that I move over to Company C, when that line is used, it plays Company A voice greeting. I would like it to play Company C voice greeting.
I checked the CO line programming and that line is in the same line group as all the other company C lines.
How do I go about changing it? any help is appreciated.
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