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Joined: Nov 2011
Posts: 4
Member
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Member
Joined: Nov 2011
Posts: 4 |
I have a Vodavi DHS systemthat is not communicating with a 4 port a Dispatch analog voicemail.
The 4 individual ports can enter the system, but when the Hunt group 82 enters the system, there is just dead air for 20 seconds and then a default menu.
When trying to navigate menu, the key tones stay continuous. (All Phones at site do this)
The Voice-mail unit works at a similar site, so I think this is a DHS problem.
Any thoughts or ideas would be helpful.
Wade
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
There are several parameters to consider:
Each station in station programming needs to be flagged as a voice mail station.
The Hunt group type needs to be voice mail.
There are 6 code string fields to address.
The SLA could also be bad.
- Dave S. -
You can never appease your ideologue opponents.
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