DUH!!!!!!!!!

forgot you have a 3rd party vm not nec's vm.

have you checked 4-35? not that it would really matter.

what the process for logging into the vm?

1)dial the pilot

2)then press # or something to let it know that you're a user

3)then dial your ext

4)dial password
-----------------------------
if that's the case, (and i haven't tried this to see if it really works or not)

do a:
feature
redial
button
1
vm pilot
#
ext
password
feature

or whatever the sequence would be to log into the vm. the system might dump the digits out too fast but it's worth a try.