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Joined: Oct 2004
Posts: 6
Member
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OP
Member
Joined: Oct 2004
Posts: 6 |
I have an NEAX 2000 IPS at my main site and an NEAX IPS DMR at my remote site. There is a frame relay T1 between the two sites and we are not using any kind of compression card. The main number at the remote site goes to an auto attendant on my AD-40 at the main site. We had the system installed in April. The only problem I've noticed until a couple of weeks ago was a little crackling before the greeting for the auto attendant was played. Now I am forced to reset the system on a daily basis because calls to the main number at the remote site are connected to silence. We also lose the ability to make station-to-station calls between the two sites. As a side note, I have never been able to include stations at the remote sites when using our conference trunk. The people who did the installation are idiots, so I had to go to Dallas for a week to learn to program the switch myself. I've been able to figure out all of my other problems, but this one has me perplexed. Any ideas?
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