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Joined: Nov 2003
Posts: 1,313
Member
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Member
Joined: Nov 2003
Posts: 1,313 |
An optional MIFM-U( ) ETU provides detailed outside call records of system telephone usage to support cost control by identifying telephone users, trunk usage, and digits dialed. SMDR enables connection of call accounting equipment to audit local and long distance telephone bills.
Terminal Type: All Multiline Terminals: 􀀀 Incoming CO/PBX Call 􀀀 Outgoing CO/PBX Call 􀀀 Conference CO/PBX Call 􀀀 Transferred CO/PBX Call Required Components: RS-232C compatible printer and RS-232C straight connection cable and/or a call accounting unit must be locally provided. MIFM-U( ) ETU OPERATING PROCEDURES SERVICE CONDITIONS Data Assignment: 􀀀 Use Memory Block 1-5-02 (SMDR Print Format) to select ALL (default) to print all digits or MASK to hide the last four digits of a telephone number. 􀀀 Use Memory Block 1-5-13 (Printer Connected Selection) to assign a Printer for SMDR to operate. 􀀀 Use Memory Block 1-5-14 (Printer Line Feed Control Selection) to select Printout with (default: YS) or without a return (NO). None
Use Memory Block 1-5-25 (SMDR Valid Call Time Assignment) to specify the SMDR Valid Call Time (default: 040s) before SMDR outputs a record. Incoming transfer or conference calls and outgoing calls are not output through SMDR until the SMDR Valid Call Time has elapsed. 􀀀 Use Memory Block 1-5-26 (SMDR Incoming/Outgoing Print Selection) to assign SMDR to output incoming calls (INC), outgoing calls (default: OUT), or ALL Calls. 􀀀 Use Memory Block 4-56 (SMDR Telephone Print Selection) to specify whether (default YES) or not (NO) a call record is printed for the specified station (S5000 or higher and MIFM Software Version 3.00 or higher). 􀀀 Use Memory Block 7-1 (Card Interface Slot Assignment) to specify the required MIFM-U( ) ETU. 􀀀 Use Memory Block 7-3-01 [MIF (LCR) Assignment] to specify LCR. 􀀀 Use Memory Block 7-3-02 [MIF (SMDR) Assignment] to specify SMDR. Restrictions: 􀀀 Call records are not provided for internal calls. 􀀀 Caller ID name is not printed on SMDR. 􀀀 When Automatic Daylight Saving Time Selection is set to allow and the system automatically switches the clock for daylight saving time (S6000 or higher) while on a call, the duration of that call is invalid. 􀀀 When 5-, 6-, or 7-digit station numbers are used, this feature shows only the last four digits of the extension number. General: 􀀀 When the printer or other I/O device fails to operate, approximately 100 call records are saved in the MIFM-U( ) ETU buffer. When the buffer is full, the first call record is lost and the last call record is stored. 􀀀 Call record data provides the Start Time, Trunk Number, Trunk Group, Type of Call, Station Number, Duration, Number Dialed, LCR, Calling Station Number, and Transferred Station Number. 􀀀 The maximum digits allowed for output of a telephone number is 24.
When Printer is assigned, and a printer is not connected to the system, a PRINTER TROUBLE LCD indication and an audible alert tone are provided at the first two Multiline Terminals connected to the system (Stations 100 and 101). When an MIFM-U( ) ETU is not installed or disabled, no alarm indication is given. 􀀀 When Caller ID is installed, SMDR prints the incoming caller telephone number when received from the Central Office.
DISA (Both incoming and outgoing) is printed. Format shown is printed when incoming caller hangs up first. Format is reversed when called party hangs up first.
SMDR Format Explanation: A~K are printout items. 􀀀 A Start Date 07 = month 03 = day 98 = year 􀀀 B Start Time 09 = hour 00 = minute 􀀀 C Trunk Information 08 = Route Advance Block 05 = Trunk Group 12 = Trunk Number 􀀀 D Call Type IC Incoming Call OG Outgoing Call ICC Conference on Incoming Call OGC Conference on Outgoing Call IT Transferred Incoming Call OT Transferred Outgoing Call ITC Conference on Transferred Incoming Call OTC Conference on Transferred Outgoing Call 􀀀 E Station Number 1 2-digit Station Number in System Programming 2 3-digit Station Number in System Programming 3 4-digit Station Number in System Programming 􀀀 F Transferred Station Number 2 2-digit Station Number in System Programming 3 3-digit Station Number in System Programming 4 4-digit Station Number in System Programming 􀀀 G Call Duration 00 = hour 15 = minutes 32 = seconds 􀀀 H Number Dialed Maximum of 24 Characters Incoming Caller ID Number = 9727517622I Account Code Entry:1234567890 Maximum of 16 Characters Forced Account Code: A1234567890 Maximum of 13 Characters If both are entered, SMDR prints the Account Code entry followed by the Forced Account Code
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