My point being that if you already paid for a service call, instead of " trying it yourself", why not call back the people that started it and MAKE them finish it on their dime. Instead of just letting them get away with screwing your switch up. How long have you been working on NEC systems, or any other for that matter before you came here asking for FREE help? How long have you been in the telecom biz? Just to satisfy my own curiousity. And yes, I was joking, however I am concerned that you are willing to pay someone to do work that didn't do it right, then decided to fix it onn your own.

Scott.