Hi folks, I am connected to my NEC DS1000 phone switch and can see the SMDR data flowing. I can identify outgoing called numbers but cannot decipher that there is incoming call numbers in the data? Caller ID information is displayed on the handsets.
1. Can an NEC DS1000 report on incoming 'called from' numbers 2. If it can, how do I get the information? Note: I have tried multiple trial-ware applications but none seem to see the data for incoming. Is there something that needs to be enabled in the PC programming interface to show the data/ Thanks in advance.