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Joined: Apr 2010
Posts: 5
Member
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OP
Member
Joined: Apr 2010
Posts: 5 |
Electra Pro Level II Advanced.
VoiceCentre PC Based Voice Mail
Having trouble with just one Extension.
When a call is transferred to this users voice mail box using ExtNO+7 the caller is prompted to enter the mailbox number they are trying to reach. All other extensions work fine. The caller gets the personal greeting for the ext they were transferred to.
Sounds like the VM is not getting the digits of the transferred extension on the Quick Transfer.
I am thinking it is something missing in "Telephone Mode" programming on the switch but can't seem to find what it is.
Any Ideas? Thanks
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