If you want anything resembling real ACD the system will require a MIFA and VRS card. If some one called me down here and asked the same question I would tell them, that the system is obsolete and if you want ACD upgrade to a SV8100.

The link below has some info on ACD from the feature and spec manual.

https://dl.dropbox.com/u/15032525/Elite%20IPK%20ACD.pdf


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.