We have an Octel smooth operator. It has 4 greetings: morning, afternoon, evening, and non-business. all the greetings work except the non-business. When it hits the non-business schedule, the only option is to leave a message. You are unable to transfer to an extension or press the ** for the company directory. How do we get this greeting to allow all the options.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com