I'm having trouble with the 7271c voicemail system: a tech came by and replaced the card (which went dead for God-only-knows what reason), but when the directory search * button is pressed, the greeting says "Please enter the first 3 letters of the person's FIRST name..." where it used to say "last name."

Now I wouldn't be here if I could just get the tech to come back and fix the problem, but the vendor is just being a real PITA. [Linked Image from sundance-communications.com]

Is there a way to change the greeting in box 9998 from the phone keypad? And if not, is there a way to do it with the software? (I would need to find said software in that case.)

Thanks in advance.

[This message has been edited by tapeloop (edited July 07, 2004).]

[This message has been edited by tapeloop (edited June 15, 2005).]