This has gotten to be so obnoxious that my boss has made it my #1 priority to get it fixed this week before Thanksgiving. Of course, she doesn't want to pay the $70 to call tech support.

Ever since we had to reset our voice mail system to correct another error, our voice mail clock has been more than an hour fast. Because none of us are any good with the VM system, it took awhile before I learned how to change the time. But now when I try to change it back, the change doesn't "take." After I've changed the time, I press # twice to go back to the main menu. If I go back into the Supervisor Menu (6) and then back into System Time (7) the time is once again an hour fast. If I simply hang up after changing the time, the displayed time on the phone will also remain incorrect.

Any suggestions?