I do have some good news to report. Not even 3 minutes ago, I just called the bank again and the phone attached to it rang. It only rang once. I answered it and it successfully connected me. However, I can't get the modems to answer the same call. I think the reason I couldn't receive calls is because I just had the T1 line delivered yesterday and activated last night. Perhaps it took the CO some time to get all of the services activated.
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