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Joined: Apr 2007
Posts: 421
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OP
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Joined: Apr 2007
Posts: 421 |
We have a customer that has a PRI with One Communications as the provider, however, AT&T provides the smart jack. The circuit has been going up and down and they have had calls that just got cutoff in mid-sentence. We have seen errors in the Norstar system but One Communications says that they show no errors or alarms. What would be the reason for our system showing alarms and errors and their logs show it clean during those times?
Thanks
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