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Joined: May 2004
Posts: 4
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Joined: May 2004
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At present, my telephone is programmed not to ring. I want it to ring in my office when we have incoming calls so I can help answer the phone. How do you get it to do this?
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
What system do you have? Executech, DXP, FX. If you look on the side of your key unit there will be a tag...tell us what the model is. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif)
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Joined: May 2004
Posts: 4
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Member
Joined: May 2004
Posts: 4 |
I have an Executech II. As for numbers--I have 6600-FB and 0001272462. Are any of those numbers right?
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
that's good on the phone (6600) You have a KSU (key service unit) that runs the phones, we need to know what model that is. There are about 3 or 4 different Executech systems and they all program just a little different. Don't want to give you the wrong program, it will just frustrate ya. Now go look on that tag, the ksu is probably in a phone closet somewhere in your office or building. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif) we'll also need to know what ext. # the phone is (intercom #) that needs programmed, so we program the correct phone/
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Joined: May 2004
Posts: 4
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Joined: May 2004
Posts: 4 |
Again, I'm not sure if I am getting the correct numbers. The Comdial box in our phone room has K2264 and SN1200660. There is a smaller box the same color of the Comdial box that has SN2562569 on it. Are these any good for you? My telephone # is 817-293-1350 Ext. # 144.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
OK, you have a 2264 and the smaller one is the power supply, I hope you have a DSS along side station 110, you will need it. Are you at all familiar with programming this system? I can post the program string for ya.
[This message has been edited by dtmf (edited May 26, 2004).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: May 2004
Posts: 4
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Joined: May 2004
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DSS - That would be the box that has all the extensions on it, right? If so, we have one alongside Ext. 110. I am not familiar with any programming. I have never had a full time job here before to need to know. But go ahead and string it on me. I might be able to figure it out.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
If you want to call me my number is in my profie I can fax you the DSS overlay and walk you through the programming.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I got your message and called you back but you were gone so I'll post it for you. 1. At station 110 press Intercom *746* 2. Press C41 on the DSS 3. Dial the station port you want to program 010 - 073 (port 010 = station 110 and so on) 4. Press C40 for Rining Line Pref 5. Press C18 then press B1=line B2=line2 B3=lin3 B4=line4 B5=line5 B6=line6 B7=line7 B8=line8 A7=line9 A14=line10 A6=line11 A13=line12 A5=line13 A12=line14 A4=line15 A11=line16 A3=line17 A10=line18 A2=line19 A9=line20 A1=line21 A8=line22 for the lines you want to ring at that station. 6. Press * Monitor or Speaker to end
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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