Currently the system has a impact concierge software version of 4B, with on dongle. If removed concierge system gives an error message stating "security key missing". With the dongle the keyvoice system goes into demo mode.

Question, this system was working with one dongle before with me splitting it I would have to purchase a new dongle for the key voice system to be placed on a new computer. Was there such a thing that one dongle handled both impact concierge and key voice system. Because the previous vendor DataVox in houston, tx indicated the dongle was bad. If so then why does the same dongle work for concierge system.