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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
I can't think of anything in programming that would prevent one specific phone from being able to save volume settings. Maybe someone else will be able to confirm this.
I guess I would suggest first checking the obvious: try a different phone on that extension, try a phone on that extension right at the backboard.
If you're concerned enough to do something a little more extreme, you could try backing up COS and sdial programming, and then master clear the system. Then try the volume save in a master cleared state. If it works, then try restoring the database and see whether the problem is gone or still there.
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