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Joined: Jun 2006
Posts: 292
Member
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OP
Member
Joined: Jun 2006
Posts: 292 |
FXT 15C w/ 8.5 Keyvoice. FXT1-24 with 8 active channels.
Replaced the voicemail about 6 months ago after the original died. No problems on it or the system after until about a week ago.
Now, about once a week, all lines go out (no dial tone, no incoming calls, busy signal given). The receptionist then picks up line 1 (no dialtone) and hangs up. Line 1 now works and calls can come in. This happens on all lines.
Other wierdness, 1 extension when transfer to her and forwarded to vmail when she doesn't answer, will randomly get routed to the operator mailbox rather than her personal. This does not happen all the time, or with any other extension.
The line issues point me towards the t1 card, but no tsure on the voicemail issue. I have checked all the mbox options and they look fine. Have also deleted and readded the mbox. Also ran scandb from DOS.
Any other ideas on this one? Thanks. It may be time to upgrade them to the MP5000.
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