Hello. We have a Prostar DCS system with the Cadence Voicemail System. The company that installed the system for us is no longer available and I was hoping to get some information here. Our initial situation was that our Cadence voicemail was hacked (default admin passcode) and someone set forwarding to an international number.

I have successfully reset all Cadence passcodes (I think), but as a safety-measure, I'd like to be able to access the DCS programming as well, in the case that we need. In fact, I'd probably like to change all codes from default, since I'm not even sure if any type of DISA is enabled.

Is it possible for an administrator to email me the default technician level passcodes? I'm looking specifically for the default 800 level code.