just put in a new idcs100 last week.

customer wants to use the ame function now.

i programmed it up but it doesn't work. called tech support & they were (of course) no help. telling me to default the system.

here's what i got:
rom version=9/2/2004 1.38
svmi version=9/24/2004 4.0
mmc codes:
722 added ame button to phone
701 vm ame=yes
102 phone is set to no answer the vm
110 ame pw=off
phones are all idcs28d

i press the ame button & it's lit red.
i call into the system, get transferred to that ext. it rings until it's forwarded to the vm. now the ame light blinks letting the person know that someone is in their vm. when i leave a message it does not play over the speaker.

W H Y ?????????? i'm at a loss. thanks!


[This message has been edited by chrislebeck (edited February 24, 2005).]

[This message has been edited by chrislebeck (edited February 24, 2005).]