I am trying to connect a softphone with a 500 R2 3 Cabinet system. I recently upgraded the system to R2 and added MGI3 card.

The Customer runs a call center and is picking up a new client that needs the ability to barge from afar.

I do not have my ITP certification yet, I will be taking the class in Atlanta on 7/31/06 providing it doesn't get cancelled.

I have connected the MGI3 to the network and input the IP settings for the card. The customer is doing the neccesary port forwarding. I put the license key for the softphone in MMC 841, but I am now thinking that was wrong. Any help you could provide would be greatly appreciated!


Rob Michael
Discount Call
www.discountcall.com