atcomsystems.ca/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Comdial phone system problems

I think they are right. In that screen shot you show information that does not make sense for a system setup as you describe. Also you have a dos based voicemail there. Why not the newer XP windows. So much more you can do with it. I am not sure but something does not sound right as far as the relationship of the dealer and comdial. If someone is taking on a project of the size you describe he should have a spare voicemail he can throw in for testing. It is rare I agree with tech support but it does sound like a config issue. With the right person there it should not take days to fix. If the dealer can not fix it call vertical comdial and get another dealer in your neck of the woods. I have helped you as far as I can. Really most of this troubleshooting is for techs only. Let me know the company you are dealing with and the person. I will give them a call.

Thanks

Jim