Anyone Ever seen this

I have a remote ITP user that says they have 2000 voicmail messages in their inbox. Which is obviously not the case.
As they are in another state I havent actually checked it out for myself.

It’s one of those old 14B ITP’S with V2.05 software.

System is OS100

MCP 2.63
4BRI 4.02
MGI3-8 3.59
SVMI4 3.01
SCP 1.05