Hi.

Sounds like you have a messy situation on your hands and could really use some help.

I can try to help you.

Please let me know what manuals you need or what you need change in the programming and I will tell you how to do it. Do you need programming software also? It will let you program via your PC as well as make backup of your entire phone system.

Are you able to get to that point yet? Please let me know.

Thanks

Edited for mmc's above the user/admin level.