I do get my share of complaints from customers re: recording greetings but different greeting plays and overall user difficulty (even with user guide) Just got a call from customer with about 50 employees. Boss decides he wants every employee to update their mailbox greeting every day. Mass confusion abound. Some users have been pressing 7 to edit thier greeting, others press 1 to record primary no answer greeting. My question is, is there a way to make a mailbox have a simple one greeting selection (you know, like the good old cadence).