hello,

I have a Comdial DXP224 with Impact phones. The phones are the Impact SCS 8324S model.

In VMMI, I have enabled the master CFOS and have also mapped a button to a specific station where I want the CF to run from along with the external number.

The button map layout doesn't seem to match the phone model(The map is only showing two rows where the phone has four rows of buttons that can be programmed) so Im not sure if this is working correctly. When I select the physical button on the phone that I assigned the mapping to, I get nothing on the display.

If I try to program from the phone itself, when I go through the steps and select CFOS I get a busy signal and the LCD screen resets back to the CFWD option.

This is only for one user and the phone system is on its way out (There are only three active users left on the system which will be phased out by years end) so I'm not interested in having a tech come out. Any help or direction would be greatly appreciated.

Thank you!