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Joined: Apr 2011
Posts: 108
Member
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Member
Joined: Apr 2011
Posts: 108 |
Hello,
I have a customer whose' phone displays 4 new messages in the morning but she opens her mailbox and finds no messages there. I tried deleting the mailbox and re-building it, but the problem reappears,I used the 42 fearure code to delete any possible user messages, but it seems that in the morning she will come in and those same 4(non-existent) messgaes show up. Any ideas on what to do?
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Joined: Jun 2005
Posts: 574
Member
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Member
Joined: Jun 2005
Posts: 574 |
Have you looked in logs to see if any messages when you say messages do you mean message light or on screen if you have v/m might be a group message
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I have a SVMI8 on a 500 doing this, havn't figured out what is causing it yet.
In my case the extension doesn't even have a mailbox assigned, assigning a mailbox seems to fix it
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