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Joined: Oct 2011
Posts: 2
Member
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Member
Joined: Oct 2011
Posts: 2 |
Hi CCSE,
What is your system version (Check this in MMC727) as some of the system firmware will require you to have a softphone license. (Check MMC199 and look for softphone)
Are you using the old softphone or the softphone built into officeserv communicator?
Ports that need to be forwarded are UDP 6000, UDP 9000 and UDP 30000 - 30032 forward these to the CPU IP address found in MMC830.
You will also need to set the system up as private with public and specify the public ip address. You need to do this in MMC830 also.
In MMC840 you will find your username and password to log the phone on. (Always best to log the phone on locally first just to make sure you have no trouble registering)
When registering remotely put the public IP address in and username and password if all above is setup correctly then it should work.
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