jacktel: Thanks for the idea about writing the letter to the telco to advise them that the boxes will be locked due to an unsecured install. Honestly, the telco complains quite a bit when they come out to work on things since I keep the NIU locked already, but perhaps something more "formal" might prompt further action.

Hal: I couldn't agree with you more. I wish I would have a least been able to be present when the NIU was installed 6 years ago so that I could have argued with the telco at that time.

I think I read something one time regarding that the NIU is to be placed as close to the CPE as possible for the line (which is actually at the other side of the building), but I need to do some research before I call to file a complaint.

Mike: We are located in Iowa, so of course we have snowy, frigid winters and hot, humid summers; a cable's best friend.

Thanks again everyone, I really appreciate the comments.