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#460979 03/14/05 03:28 AM
Joined: Nov 2004
Posts: 360
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Just picked up a new ESI customer and I am going through all the needed paperwork to get the client officially switched over to us in the ESI records. However in the mean time i need to make some adjustments to the telephone system and dont have the current password, ESI will eventually reset it for me but if there is a backdoor or admin password i can use to bypass it would help me get ahead of the game.

Thanks in adavance.


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Tri-State Voice and Data Servicing Tadiran, Nortel, and Avaya; in Pittsburgh and surrounding areas.
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#460980 03/14/05 06:17 PM
Joined: Jun 2004
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Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Likes: 5
If the installer level password has been changed from default, the only other password that I know can override it is ESI's. If the administrator password has been changed, but the installer password is default, you can use the installer password to get in and change the administrator password.

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#460981 03/18/05 07:45 AM
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Installer password has changed is there any way to get in without having to wait on ESI to finish all their paperwork so I can get the installer password back?


www.tspa.us
Tri-State Voice and Data Servicing Tadiran, Nortel, and Avaya; in Pittsburgh and surrounding areas.
#460982 03/18/05 12:48 PM
Joined: Jun 2004
Posts: 4,552
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Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
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#460983 03/19/05 05:06 AM
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thanks anyways, it was worth a try, i have ways of getting into a few other systems unfortunatly this customer will have to wait.


www.tspa.us
Tri-State Voice and Data Servicing Tadiran, Nortel, and Avaya; in Pittsburgh and surrounding areas.

Moderated by  5years&counting, nonameyet 

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